Reference

How We Handle Your Account Information

We collect and protect the information you share when you open an account, make deposits via DANA, OVO or GoPay, and use our lobby. This policy explains what we gather, how we use it, and the choices you have around your data.

Account securityWallet transaction recordsDevice and session logsCommunication preferencesYour data rights

Explore the Lobby Read FAQ

What Information We Collect and Why

ink789apk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather account registration details — your mobile number, chosen username, and password — to verify your identity and secure your wallet. When you deposit or withdraw through DANA, OVO or GoPay, we log transaction timestamps, amounts and wallet identifiers to process payments and meet anti-fraud

1
obligations. Device data — IP address, browser type, operating system — helps us recognize your sessions across phone and desktop so you stay logged in when you switch devices. Session logs capture which games you open, how long you play, and which payment method you select;
2
we use this to improve lobby layout, recommend tables or slots you might enjoy, and troubleshoot connection issues. Communication records — support chat transcripts, email exchanges — are retained to resolve disputes and train our team. Cookie files store your language preference and session token so
3
you don't re-enter credentials on every visit. We never sell personal data to third parties. Data use is limited to operating the platform, processing wallet transactions, complying with local law where applicable, and contacting you about account activity or promotional offers you opted into. Availability of
4
services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to review the information we hold, request deletion, update your contact details, or withdraw marketing consent, our support channels are open around the clock. Live chat is the fastest route for account-specific requests; email works for detailed inquiries or formal data access requests. You can also manage cookie preferences and communication opt-ins directly inside account settings.

Live Chat Tap the chat icon in the lobby footer; our team responds within minutes and can pull up your account history, transaction logs, and communication preferences on the spot so you get immediate answers about what data we hold.

Email Support Send data access, deletion or correction requests to our privacy inbox; we'll acknowledge within one business day and fulfill verifiable requests within the timeframe local law requires, usually seven to fourteen days depending on your region.

Account Settings Log in and navigate to Privacy Controls to toggle marketing emails, SMS notifications, and cookie tracking; changes take effect immediately and you can revisit these switches anytime without contacting support.

DATA SAFEGUARDS

How We Protect Your Information

We encrypt wallet transactions end-to-end so DANA, OVO and GoPay deposits and withdrawals travel over secure channels. Account passwords are hashed and never stored in plain text. Access to personal data is restricted to authorized staff who need it to process withdrawals, investigate disputes or respond to support tickets. Cookie files and session tokens expire after periods of inactivity to prevent unauthorized access if you leave a device unattended.

Transaction Encryption

Every payment between your DANA, OVO or GoPay wallet and our system uses industry-standard encryption protocols; transaction details are never exposed in plain text during transfer, and we store only the minimum identifiers needed to match deposits to your account.

Password Security

Your login password is hashed with a one-way algorithm before it reaches our database; even internal staff cannot retrieve the original password, which is why we offer reset flows rather than password recovery if you forget your credentials.

Data Retention

We keep account and transaction records for as long as your account remains active, plus the retention period local financial regulations require after closure — typically five years for wallet logs and dispute evidence, shorter for session logs and device data.

Cookie Management

Essential cookies — session tokens, language preference — stay active until you log out or your session times out; optional marketing and analytics cookies can be disabled in account settings, and third-party tracking is blocked by default.

Privacy Policy Answers

We collect your mobile number, chosen username, password, date of birth for age verification, and the wallet you plan to use for deposits — DANA, OVO or GoPay account identifier — plus device IP and browser type to secure your session.

Yes; submit a data access request via live chat or email support, verify your identity with the mobile number or email on file, and we'll send a report covering registration details, transaction history, session logs and communication records within seven to fourteen days.

Log into account settings, select Close Account, withdraw any remaining wallet balance, then confirm deletion; we'll erase personal identifiers within thirty days and retain only anonymized transaction logs to meet financial record-keeping obligations under local law.

We never sell personal data; we share transaction details only with payment processors — DANA, OVO, GoPay — to complete deposits and withdrawals, and with service providers who host our platform or assist with fraud detection, all under strict confidentiality agreements.

Open account settings, navigate to Communication Preferences, and toggle off marketing emails or SMS notifications; unsubscribe links in every promotional email also let you opt out instantly, and changes take effect within one business day.

If regulatory changes restrict service availability in your region, we'll notify you by email and SMS, freeze your account to prevent new deposits, and give you ninety days to withdraw your balance; account data will be retained per legal requirements then deleted after the mandatory retention period expires.

How We Handle Your Account Information

How to Reach Us About Your Data

How We Protect Your Information

Transaction Encryption

Password Security

Data Retention

Cookie Management

Privacy Policy Answers

01 What personal data do you collect when I open an account?

02 Can I see all the information you hold about me?

03 How do I delete my account and the data you've stored?

04 Do you share my data with third parties or sell it?

05 How can I stop receiving promotional emails and SMS messages?

06 What happens to my data if local law changes or the platform stops operating?

Related pages